Tourism NI was experiencing challenges with their digital transformation strategy and moving to the cloud. Codec helped them upgrade its customer experience and CRM capabilities by onboarding Microsoft Dynamics 365 for Customer Engagement.
Turn good ideas into measurable value. Our innovation initiatives deliver results through proven and continuously refined methodologies.
As a ten-time Microsoft Dynamics Partner of the Year, we saw a client need for specialised pieces of software innovation on top of the Microsoft technology stack. We also saw a need to solve common problems faster, without reinventing the wheel each time. Codec Labs delivers these new features as ready-to-go, 'software accelerator' products. These accelerators, combined with agile working methods, can quickly deliver benefits with minimal customisation. This structured approach fosters a culture of innovation that extends to each of our clients, providing flexibility and responsiveness few MSPs can rival.
Innovation requires a framework for generating new ideas that can be delivered reliably. We use our unique project delivery framework to ensure the following benefits for our clients:
"Development timelines and product limitations can place an artificial ceiling on digital innovation. Codec Labs is designed to eliminate those constraints, supporting clients through repeatable solution-based processes that open new doors for value creation."
Enterprise Architecture Lead, Codec Labs
In Codec Labs we've created new software products that are designed to plug seamlessly into any IT infrastructure built with Microsoft Dynamics 365. When your business has a need for these specialised tools and extended capabilities, we can quickly iterate and implement the right solution.
From feature enhancements to value-added customizations, Codec Labs has developed many software widgets that extend, enhance and augment Dynamics 365 and SharePoint, to meet the needs of our clients and industries. Discover how these solutions deliver specific benefits to our clients.
This powerful yet simple solution allows organisations to set up foreign exchange rate synchronisation processes without the cost of developing custom import functionality. By following simple configuration steps, organisations can define automated processes to update rates on a scheduled basis and at the same time keep an accurate history of all fluctuations.
Despite all the benefits and valuable features available with the native business process flows over the years, it is still not possible to report on how much time was spent individually on each stage. Our Dynamics 365 BPF Tracker provides organisations with the history of who made a stage active and when, allowing them to analyse these insights and consider implementing changes to increase productivity.
EventBrite is an event management & ticketing website designed to create and manage events, attendees and tickets. However, sometimes users need their Eventbrite data centralised in one place for enhanced reporting, or simply for better data management and quicker access. That’s where our solution comes into play, pulling Eventbrite data into Dynamics 365 and helping to track event attendance with our Tickets QR Code Scanner.
Microsoft SharePoint best practices state that implementations should make use of metadata fields to improve user-experience, system performance and document organisation. Dynamics 365 out-of-the-box integration with SharePoint is very helpful but creates too many folders and sub-folders, which is not ideal for complex scenarios. Best practice is important and by using our solution, metadata integration is now possible between both systems.
Dynamics 365 Toast Notifier is an integrated solution that makes use of the native Windows Action Centre to send configurable and automated notifications to Dynamics 365 users. This solution enables organisations with a notification system to extend the out-of-the-box Dynamics 365 features by integrating and enhancing business processes, reducing email dependency and improving user-experience.
In today’s fast-paced and highly-demanding work environment, it’s more important than ever to help employees, and ultimately companies, become more productive and efficient. With Dynamics 365 Actions Hub it is now possible to help system-users to save time and increase efficiency by providing a centralised dashboard that displays the most used actions, workflows, forms and URLs.
Our solution helps business analysts, technical writers, developers and DBA’s to create data-model and metadata reports within seconds from systems like Microsoft SQL Server databases, Microsoft SharePoint websites, Microsoft Dynamics 365 instances and many more. With Codec’s Data Dictionary, users can not only analyse and audit data structures but also create documentation based on projects, systems and data structures.
The association between system users, teams, security roles and privileges provide Dynamics 365 system administrators with a very flexible structure to define a security model. However, this flexibility can also be a challenge for administrators given that Dynamics 365 does not provide an easy way to check for cumulative privileges. With our Security Hub that is no longer an issue. Quickly analyse cumulative privileges and identify which users and teams represent a security threat.
Surprisingly, out-of-the-box Dynamics 365 does not include a feature to schedule bulk processes. There are multiple work-arounds but many of them are difficult to implement, time-consuming to configure and not user-friendly. Dynamics 365 Bulk Processes solves this problem by extending Dynamics 365 native features with an easy-to-use module to handle scheduled processes. You can implement scheduled processes (workflows or actions) against multiple records while keeping track of all executions.
Keeping a knowledge base with updated content is important for any organisation. However, it is extremely time-consuming and can be a challenge to present information in a user-friendly way. Artificial intelligence can help in many situations and in SharePoint Intelligent Wikis we use AI to provide enhanced navigation while augmenting and extending your Wikis with videos and web content. We’ve also added AI to our wikis to augment and extend your own knowledge content.
Merging your content into a single view when it's saved on multiple SharePoint sites can be challenging. Our solution enables you to easily select from sites that are part of your Hub Site, and show the document libraries that you want to use. Simple yet powerful, no configuration or coding needed. Through a searchable view of files users can quickly find what they want without spending time on development, configuration or file tagging.
Do you want to regulate and monitor the creation of teams on Microsoft Teams with an approval process? Or would you like to ensure your teams stick to a naming convention? By taking advantage of SharePoint, PowerApps and Microsoft’s Azure Bot Service our solution provides users with an intuitive interface that makes this process simple while keeping your Microsoft Teams organised. Give users the power to collaborate on Microsoft Teams enabling them to easily and quickly create new teams through approval processes and configurable Bots.
As a longtime Microsoft Gold Partner and a multiple-time Dynamics 365 Partner of the Year winner, our credentials are best represented by the success we’ve created for past clients. Explore our client success stories to find examples of transformation that could create similar value for your business.
The right technology is only part of any organisation’s recipe for success. The right expertise and methods are also required to maximise the value of these investments. Through our unique project delivery framework, our experts accelerate project performance and value through a holistic approach to innovation and delivery.